Policies & Client Information

Scheduling & Cancellation

Appointments may be scheduled online, by phone, or in person. If you need to cancel or reschedule, please provide at least 24 hours’ notice.

Appointments canceled with less than 24 hours’ notice, as well as missed appointments, will be charged 75% of the scheduled service fee.

If you arrive late, your session may be shortened. The full appointment fee will still apply.

Payment

Payment is due at the time of service. Accepted payment includes cash, credit/debit cards, checks, and gift certificates. Gratuity is appreciated but never expected.

Health & Safety

Please notify me of medical conditions, recent injuries, surgeries, allergies, pregnancy, medications, or changes in your health.

If anything feels uncomfortable during your session, let me know immediately so pressure, positioning, temperature, or treatment can be adjusted.

Massage Contraindications

Massage may need to be postponed or modified for fever, contagious illness, acute inflammation, active infection, blood clots, uncontrolled bleeding disorders, recent fractures, severe burns, open wounds, certain cardiovascular conditions, recent surgery, or acute trauma.

TECAR Contraindications

TECAR Therapy may not be appropriate for clients with pacemakers or implanted electronic devices, pregnancy, active cancer in the treatment area, active infection or fever, uncontrolled bleeding disorders, severe loss of sensation, certain metal implants, or any condition where deep therapeutic heating is not medically appropriate.

Packages & Memberships

Packages expire 90 days after purchase and are non-refundable. Package options include five 60-minute sessions for $600 and five 90-minute sessions for $900.

Memberships may be canceled with 30 days’ written notice. Unused membership sessions do not roll over.

Professional Boundaries

All services are strictly professional. Inappropriate comments, behavior, or requests will result in immediate termination of the session without refund.

Medical Disclaimer

Massage Therapy and TECAR Therapy are intended to support recovery, mobility, pain management, and wellness. They do not diagnose, treat, cure, or prevent disease and should not replace medical care from a licensed healthcare professional.